Patient Engagement

Healthcare organizations are working hard to engage patients when they need care the most - during the preoperative stage. Clear communication and patient education helps prepare patients for their surgery and paves the way for healthier outcomes. Taking the perspective of the patient is vital on so many levels.

Early patient engagement results in several benefits. Here are a few key benefits of preoperative patient engagement:

• It strengthens the patient-provider relationship.
• Educates patients and reduces anxiety.
• It results in healthier outcomes.
• Prepares patients for cost of care
• Helps patients to actively participate in their care journey.

Tired of no shows and surgery cancellations?

Healthcare organizations struggle with a high number of no shows and surgery cancellations. Studies reveal that the surgery cancellation rate in the industry is as high as 23%. And shockingly the reasons behind the cancellations are mostly non-critical. The key reason behind patients backing out of scheduled surgeries is miscommunication of medical data. Better planning and communication prior to surgery can significantly reduce no shows.

Avoid preoperative complications

There is a strong link between patient engagement and lower problem incidence. Lack of communication with patients prevents the care team from receiving all the information they need prior to surgery. Effective communication leads to vast improvements in key health outcomes such as proper management of blood pressure, glucose and functional status.

Reduce readmission rates

Lack of patient education, cooperation and communication results in recovery issues and expensive re-admissions. Patients who were not engaged prior to surgery are at a higher risk of not adhering to or forgetting recovery information given to them during the postoperative phase. Engaging patients during the preoperative stage reduces non-adherence to guidance given and readmission rates. Care providers who engage with patients consistently see fewer re admissions and post-surgery complications. Proper patient education prior to surgery prepares patients and makes them a key stakeholder in their care journey.

Lights the way for tailored interventions

Real time communication before surgery helps care teams to assess patient needs and gives them the big picture. This results in tailored interventions and highly personalized care plans. Utilizing clinical and non-clinical patient data to engage patients builds patient trust. A platform that connects patients and providers is essential to offer on-demand care. Segmented data gleaned from a patient engagement solution can be used to curate effective patient journeys.

A better tomorrow begins today!

Long surgery queues, backlogged surgeries and unhappy patients lead to physician burnout. It can also hamstring the recovery path of patients. A platform that brings together patients and physicians much before they enter the surgery room is important to prevent downstream issues.

Ripple care is a device agnostic application that puts power in the hands of patients and providers. It enables hassle-free, highly secure communication when patients need it the most. One click access to training videos, exercise videos and medical instructions prepares patients for surgeries and is the best way to reduce miscommunication and friction during the pre-op phase.